Terms & Conditions

Introduction

Welcome to 24x7service. These Terms & Conditions govern the use of our appliance repair and maintenance services, including Washing Machine Repair, Refrigerator Repair, AC Repair, and other related services. By booking or using our services, you agree to comply with these Terms & Conditions.

Services Offered

24x7service provides professional repair and maintenance services for a wide range of home appliances, including:

  • Refrigerator Repair & Maintenance
  • Washing Machine Repair Services
  • Air Conditioner Repair & Cleaning
  • Other Home Appliance Repair Services

All services are carried out by trained and experienced technicians.

Booking & Service Terms

  • Service appointments are scheduled based on technician availability.
  • Customers must provide accurate contact and address details during booking.
  • Service timings may vary depending on location, traffic, or technical requirements.
  • We reserve the right to refuse or cancel services in unsafe or inappropriate working conditions.

Payment Terms

Accepted Payment Methods

We accept:

  • Cash Payments
  • Credit/Debit Cards
  • UPI & Online Payments
  • Bank Transfers (where applicable)

Payment Policy

  • Full payment must be made immediately after service completion unless otherwise agreed in writing.
  • Additional charges may apply for spare parts, emergency visits, or extra repair work.
  • Delayed payments may result in service suspension or additional fees.

Warranty & Service Guarantee

Service Warranty

24x7service provides a limited warranty of up to 30 days on selected repair services and replacement parts, depending on the nature of the repair.

Warranty Exclusions

The warranty does not cover:

  • Physical damage or misuse
  • Unauthorized repairs or modifications
  • Power fluctuations or external damage
  • Normal wear and tear
  • Issues unrelated to the original repair

Warranty claims are subject to inspection by our technicians.

Customer Responsibilities

Customers are responsible for:

  • Providing safe and easy access to the appliance
  • Sharing accurate information about the issue and previous repairs
  • Ensuring a safe working environment for technicians
  • Supervising pets, children, or hazardous conditions during service visits

Limitation of Liability

24x7service shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to:

  • Loss of data or appliance contents
  • Business interruption
  • Delays in service
  • Loss of profits or inconvenience

Our total liability shall not exceed the amount paid for the specific service provided.

Privacy & Data Protection

We collect customer information only as necessary to provide and improve our services. Personal information is handled securely and will not be sold or shared with unauthorized third parties.

For more details, please refer to our Privacy Policy.

Intellectual Property & Brand Names

24x7service is an independent appliance repair service provider and is not affiliated with any appliance manufacturer unless explicitly stated. All trademarks™, logos®, and brand names belong to their respective owners and are used only for identification purposes.

Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on our website and become effective immediately upon publication.